The leasing office requires that all guests submit valid identification prior to booking this property. Upon booking, you will be sent a link to provide such identification and a short-term rental contract will be sent to your email. Once the contract is signed, you will receive check in instructions and your room code 2 hours prior to your arrival. Valid ID includes, Photo ID, First Name, Last name, Check in & Check Out Date.
-This complex uses an app called "GATEWISE" for access to the parking garage. In order to park inside the garage, you must have access to a United States Phone Number and Smart Phone (Android/Iphone). If you do not have a United States Phone Number, you agree that you will use street street parking.
- We reserve the right to charge $20 for early check-ins. When we requests for early check-ins are made, we will do our best to accommodate them. However, we allow it on a case by case basis based on the time it takes our staff to clean an apartment.
- You may NOT ship any mail to this apartment. You will be provided with a document which has nearby locations where mail can be picked up from. Any mail sent to this address will be returned back to the sender.
- At select properties, dogs are allowed on a case by case basis and we do not allow cats. You must inform us that you are bringing a pet. Our pet fee is $20/per night, not to exceed $200. If you’ve brought an unauthorized pet, you will be charged an unauthorized pet fee of $500. Pets are to remain off furniture and must not be left unattended, unless inside of a kennel. All dogs must be outside trained, walked outside, and cleaned up after. The use of potty pads is prohibited inside of our properties, including the balcony.
-There is a late checkout fee of $50. If you hold the apartment for more than one hour past the agreed-upon checkout time, you will be charged at the nightly rate of $100/night.
- You agree to not lose our key. Losing our key leads to a $150 fine.
- If you were provided with a parking pass, failure to return your pass will lead to a $150 fine.
- You agree to only bring the amount of guests that you have agreed to into this building.
You agree that we, Comfy Living will act as your hosts and will address any concerns that you have, NOT building staff.
Unless both the property manager and you, the guest, have agreed in writing to extending your reservation, your check-out date marks the end of your contract. As such, Comfy Living Arrangements is not liable for holding baggage that you (“guest”) have left in any of our apartments. (Section (Phone number hidden by Airbnb) of Texas Occupations Code)
If you do not complete this contract, penalties include a trip cancellation which you will not be refunded for, an eviction, and a $200 administrative fee
In the event of circumstances which require escalation to (Website hidden by Airbnb) customer support, you may NOT give retaliatory reviews.
Penalties include being blacklisted from our Houston, Dallas, and Fort-Worth network of over (Phone number hidden by Airbnb) properties. Violations of property management’s request to let their leasing agents focus on leasing may also have repercussions: A) they may ask me to ask you to leave, in this case you'll be asked to leave without refund. B.) if you or a guest of yours creates a disturbance that leads to a lease violation, there will be a $200 penalty. C.) if you or a guest of yours creates a disturbance that leads to an eviction, there will be a $ (Phone number hidden by Airbnb) penalty. In my 4 years as a host with 10 separate properties, there has never been a need to assess a penalty for lease violation or eviction, please don't change that. Thank you!